Need A Third party Authenticity Verification?

FAKE PERFUME/COLOGNE/BEAUTY PRODUCT?

NEED A WRITTEN STATEMENT FOR YOUR REFUND?

LET US HELP!

FRAGRANCE/PERFUME / BEAUTY PRODUCT WRITTEN STATEMENTS (All Tiers)

We provide independent third-party written statements to support your claim or dispute, helping you secure a refund (or credit) for counterfeit beauty product that you purchased. All statements are issued on our signed letterhead, complete with contact information.

FEE/TURNAROUND

Our fee is 25% of the amount paid to purchase the item (excluding shipping costs), or $20, whichever is greater. Fees are rounded up to the nearest whole dollar. All fees are payable in U.S. dollars before services are rendered. We will send you an invoice.

Turnaround time is 3 business days (excluding holidays and weekends).

12-hour service is available for an additional 50% of the fee. Check the appropriate box on the request form if you wish to expedite your statement.

>>>CALCULATE YOUR FEE<<<

OUR HOURS

We are officially available Monday–Friday, 9 a.m. to midnight PST.

We often work outside these hours, so you might hear from us any day, at any time.

PHOTOS NEEDED

Send as many of these detailed views as you can.

Send as many of these detailed views as possible:

Full front of the bottle and box (they do not have to be pictured side by side)
Full back of the bottle
Protective cap on
Protective cap off
Top of cap
Spray nozzle (the part that you push to spray, with the hole)
Remove the spray nozzle and photograph the top of the wick (the long part that goes inside the bottle)
Close-up of front label
Close-up of back label
Close-up of the bottom of the bottle/label
Any other designs, stickers/labels, or inserts
Full view of all sides of the box, if available, including top and bottom

SERVICES AVAILABLE

STATEMENT OF NON-AUTHENTICITY
A written statement for use with a claim or dispute, stating that the item is NOT authentic. Use this service when you have received a fake item and need a written document on letterhead to prove it. This is most often required for Mercari, PayPal, eBay, or credit card disputes.
STATEMENT OF CONDITION
A written statement describing the condition of an item. This is useful if you received an item that is authentic, but is damaged or has other undisclosed issues.
NOT AS DESCRIBED
Use this service when you have received an item that significantly differs from the description. This could include:
- Wrong condition
- Wrong size
- Wrong label
- Wrong purpose
- Wrong color
- Wrong fragrance
- Wrong style
- Something missing
- Any other condition that needs to be described for your claim.

OPTIONAL: 12-HOUR UPGRADE
We offer expedited (12-hour) turnaround. Let us know if you need this by checking the appropriate box. We will bill you for this service.

GOING TO COURT?
We can provide a notarized signature if needed for court, insurance, police reports, or any other purpose. Select the Notary box for this option.

$35 Notary Fee (Will be Billed)

Complete form on this page to order service.